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Sustainable Development

Research, Development and Innovation (R&D+i)

A continuous concern with the improvement of our products, services and processes is part of our daily work.

A somewhat permanent dissatisfaction in relation to all that we build and make is what drives our culture of Innovation.

We plan and implement solutions by listening to stakeholders and taking their concerns and needs into account, in the course of a thorough Research & Development work, often applied to each product, service and process.

To this end, we set out annual objectives and targets for R&D+i activities, which are periodically monitored at the same time as possible diversions are analysed.

Our ability to join national and international consortia in R&D+i projects is clearly illustrated by our recent activities.

It is important to highlight the following:

The participation in a project to implement advanced technologies in Portugal for the production of photovoltaic energy with solar trackers, in the framework of a European project – SOLAR-PLOTS. Together with our partners ACCIONA SOLAR (Spain), TOTAL-ENERGIE (France), ELECTROPRIMORSKA (Slovenia), and the support of the public institutes CIEMAT and CENER (Spain), CEA (France), and recently INETI (Portugal), we develop the technology to be installed.

In 2007, our pilot-project that uses bifacial photovoltaic cells and solar tracking was granted PIN (Project of Potential National Importance) status. This project was elaborated and connected to the power network in 2009 and represents our living laboratory in the field of solar photovoltaic energy.

Environment

Respect for and preservation of the environment is currently one of the major concerns and priorities for action of each and every company operating globally.

The reduction of greenhouse gases into the atmosphere, of the level of noise, and of the consumption of energy resources is mandatory to achieve the mission of sustainable improvement of the environment.

ENFORCE operates by balancing its results with social justice and the environment.

It is committed to abide by the relevant environment-related regulations and to implement the best practices in Environmental Management, thereby contributing to a sustainable development.

To ensure this commitment, ENFORCE:

• Guarantees that the planning and development of its activity comply with environmental values,

• Motivates and trains its employees to be aware of their individual and collective responsibility in protecting the environment and improving the quality of life,

• Develops practices to prevent or at least reduce pollution, ensuring a suitable final destination for the generated residues, favouring their recycling/valorisation,

• Relies on the use of products and services, whenever possible, not detrimental for the environment,

• Encourages the development of good environmental practices at its suppliers, customers and other stakeholders,

• Improves the use of consumables, energy and water,

• Sets out objectives and targets for minimising its environmental impacts, improving the use of available resources in a continuous and sustainable way.

ENFORCE adopts a stance of being open to the communication and dissemination of this policy both internally and to the general public/society.

   
         
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Em caso de litígio, o consumidor pode recorrer a uma Entidade de Resolução Alternativa de Litígios de Consumo: CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (www.arbitragemdeconsumo.org); CACCL – Centro de Arbitragem de Conflitos de Consumo de Lisboa (www.centroarbitragemlisboa.pt); CICAP – Centro de Informação, de Consumo e Arbitragem do Porto (www.cicap.pt); CACCDC – Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra (www.centrodearbitragemdecoimbra.com); CIMAAL – Centro de Informação, Mediação e Arbitragem de Consumo do Algarve (www.consumoalgarve.pt); CACCVA – Centro de Arbitragem de Conflitos de Consumo do Vale do Ave/Tribunal Arbitral (www.triave.pt); CIAB – Centro de Informação, Mediação e Arbitragem de Consumo/Tribunal Arbitral de Consumo – Braga e Viana do Castelo (www.ciab.pt); CACCRAM – Centro de Arbitragem de Conflitos de Consumo da Região Autónoma da Madeira (www.srrh.gov-madeira.pt ). Mais informações em Portal do Consumidor (www.consumidor.pt ).